Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. Remember that all games of chance are based on luck, and the house always has a mathematical edge. Set a budget you can afford to lose and stick to it.
Age Verification
You must be 18 years of age or older to play online pokies in New Zealand. We take age verification seriously and support responsible gaming practices for all players.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount of time or money spent
- Gambling with money needed for essential expenses (rent, food, bills)
- Feeling anxious or irritable when unable to gamble
- Neglecting family, friends, work, or hobbies due to gambling
- Borrowing money to gamble or pay gambling debts
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools & Safer Gaming Options
Many online gaming platforms offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive regular reminders about how long you've been playing
- Time-Out: Take a temporary break from gaming for hours, days, or weeks
- Self-Exclusion: Permanently or temporarily exclude yourself from gaming platforms
Use these tools to maintain control and keep gaming as entertainment within your means.
Support Organisations in New Zealand & Internationally
If you or someone you know needs help with problem gambling, please reach out to these trusted organisations:
New Zealand
- Gambling Helpline NZ: 0800 654 655 (free and confidential, 24/7)
- Problem Gambling Foundation: www.problemgambling.nz
International Support
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Get Help Today
If you're struggling with your gambling or it's affecting your life, please seek help immediately. There is no shame in asking for support—professional counsellors and support services are available and ready to assist you.
Contact the Gambling Helpline NZ on 0800 654 655 or visit www.problemgambling.nz for confidential support.